Comprehensive statutory analysis, procedural guidance, and self-representation resources:
Under Court of Appeal precedent, ordinary mechanical wear and tear is never extraordinary.
Read Full Guidance →Airlines are legally required to maintain contingency crew reserves; crew shortages are compensable.
Read Full Guidance →Delay compensation is judged by arrival time at final destination on a through-ticket.
Read Full Guidance →Strikes by an airline's own pilots or cabin crew are within management control and compensable.
Read Full Guidance →Articles 8 & 9 mandate free meals, refreshments, and hotel accommodation during long delays.
Read Full Guidance →Under Dawson v Thomson Airways, passengers have 6 full years in England and Wales to claim.
Read Full Guidance →Deciding between free binding dispute resolution (AviationADR/CEDR) and issuing court proceedings.
Read Full Guidance →